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Last update: May 17, 2022 at 18:57 UTC+02:00
the Galaxy S20 Ultra is the most popular smartphone among mobile phone users in the United States, according to a new US Customer Satisfaction Index (ASCI) report based on a survey conducted with the help of 23,000 Americans.
Samsung’s 2020 flagship phone leads the US market in consumer satisfaction reports with a score of 86. It is followed by the LG Aristo 3 with 84 points.
Galaxy wins, but Samsung loses some ground
Although the Galaxy S20 Ultra seems to be the most popular smartphone in the United States, Samsung as a brand has lost a percentage point in the ASCI report, allowing Apple to catch.
Last year, Samsung exceeded a score of 81 points while Apple had 80. This year, Samsung lost 1 point and Apple’s reputation remained unchanged.
As a result, the two companies are tied for the top spot on the podium in the ASCI 2022 report. Next year, the lead could go to either company, and newer models like the Galaxy S21 and S22 should play a bigger role.
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